Full 25-point door and opener safety check with every visit - springs, cables, rollers, tracks, and your LiftMaster or Chamberlain opener included
You get a price before we start. It does not change when the truck arrives.
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Before
AfterThe Servo Garage Doors Frisco Guarantee
We’ve repaired and installed garage doors in Frisco since 2015, and the guarantee we give every homeowner is simple: the work is done right, the price is written before we start, and you see proof of what we found and what we fixed. Eighteen thousand doors later, that standard hasn’t moved. If you live in a Stonebriar townhome or a Plantation Resort single-family, you get the same promise. No handshakes, no verbal assurances. A written scope, a flat price, a photo record when we leave, and a 365-day promise to make it right if it isn’t. Marcus Deller owns this business and signs off on that standard on every job ticket.
What’s Covered
- Workmanship on every repair and installation. If a bracket works loose, a spring we installed settles out of spec, or a door we hung binds within 365 days, the callback and the correction are on us.
- Parts we supply, installed by our technicians. When a torsion spring, trolley carriage, logic board, or photo eye we put in fails within the workmanship window, we replace it under the 365-Day Done Right Promise. If it’s a manufacturer defect beyond our workmanship window, we document it, pull the manufacturer’s claim process, and handle the paperwork for you.
- Written price before work starts, every time. Clause 1 of The Haven Standard is the rule Servo was built on in 2015. You approve a flat dollar figure and a written scope before a technician touches a tool. If the technician finds more wrong inside the door, work stops, the photos come out, and a new written price lands before anything else happens.
- Documented photo record on every visit. You get photos of the failed part before we quote a replacement, photos of the work area before and after, and a written summary of what was done. That’s Clause 4, and it traces directly to the founding rule: the customer sees the evidence.
- Cleanup and courtesy as part of the job. The technician sweeps the door track area, collects old parts for the photo record, and leaves your garage the way a working garage should be. Not as an add-on. As the standard.
- On-time arrival and a live person on the phone. When you book, you get a named technician with an on-the-way text. If a schedule slip happens, you hear about it from a person, not an automated callback window.
- Free second opinion on any written estimate. Bring us another company’s written quote and we’ll inspect the same door and give you our flat, written price for the same scope. No coupon, no code, no fine print. It’s how we’ve competed in Frisco since day one.
Our Satisfaction Promise
If you’re not satisfied with a repair or installation we’ve completed, call (940) 290-8313 and tell us what’s wrong. We don’t route you to a call center and we don’t argue with you about whether your expectation was reasonable. We schedule a return visit, a Servo technician re-inspects the work with the photo record and the original written scope in hand, and we make it right. If the problem is within the workmanship window, the correction costs you nothing. If it’s a manufacturer issue outside our window, we document the defect, run the warranty claim through the maker, and keep you updated with written notes at each step.
What “make it right” means in practice: if a door we installed in a West Frisco home drifts off-level within eight months, we return, re-hang it, and re-tension the springs. If a sealed bottom seal we replaced starts cracking from Texas sun exposure sooner than it should, we swap it and check the track alignment while we’re there. You don’t chase us. We show up.
The promise is written. It’s the 365-Day Done Right Promise, backed by The Haven Standard and a terms page, not a conversation. When Marcus Deller sends a technician out, that promise rides in the truck.
BeforeAfterLicensed & Insured Backing
Talk is cheap in this trade. Paperwork is what protects a Frisco homeowner when a torsion spring under 200 pounds of tension lets loose during an install. Servo Garage Doors Frisco is independently owned and operated, holds its own state license, and carries its own insurance. That matters because garage door work involves high-tension springs, heavy panels, and opener electronics wired into your home’s circuit. A licensed and insured contractor means if something goes wrong on the job, you’re covered and the responsibility sits with us, not with your homeowner’s policy. We recommend any Frisco homeowner ask to see a license and certificate of insurance before any garage door work begins, even ours. We carry ours on the truck and will show you at the door.
Frequently Asked Questions
Our 365-Day Done Right Promise covers the workmanship on every repair and installation we perform in Frisco. If it’s not done right, we make it right, backed by The Haven Standard and a written terms page. Manufacturer warranties on parts vary by brand and model, and we’ll document exactly what applies to your specific door and parts before you approve the written price.
No. The 365-Day Done Right Promise is included on every job we do in Frisco, from a broken spring replacement on a Clopay door in The Trails to a full Wayne Dalton installation near Panther Creek. You won’t see a line item for it on your written scope. It’s part of the standard, not an upsell.
If it’s the same repair within the workmanship window, we’ll come back and fix it at no charge. If it’s a different part or the door has a new issue, we’ll write a new flat price and scope before any work begins. Every visit starts with a photo record so you can see exactly what we found the second time compared to the first.
We’ll install parts you’ve purchased, but the workmanship warranty covers our labor only. If you want full coverage on the part and the installation, have us supply the part. We service all eight major brands and document the manufacturer’s warranty for every part we install in writing. Call (940) 290-8313 and ask about your specific situation before you buy anything online.
Work pauses. The technician photographs the additional problem, explains what it is in plain language, and gives you a new written price for the added scope. You decide before any extra work happens. The price you agreed to at the start is the most you’ll pay unless you approve more in writing. That’s Clause 1 of The Haven Standard, and we don’t bend it on any job in Frisco.
Get Your Written Price Before Any Work Starts
That’s the entire point. You’ll know the dollar figure and the scope before a technician touches your door, and you’ll leave the visit with a photo record of what we did. Call (940) 290-8313 to schedule a repair, installation, or free second opinion on another company’s written estimate. A live person answers, 24/7, including emergencies. No callbacks, no “we’ll get back to you.” It’s how Servo Garage Doors Frisco has operated since 2015, and how we’ll operate on your door.
Written by Marcus Deller, Owner at Servo Garage Doors Frisco, serving Frisco since 2015.